Popular searches
- Replacement Lenses
- Custom Rx Replacement Lenses
- Replacement EarSocks
- Replacement Nose Pads
- Replacement Sock Kits
Shipping Policy
Order Processing Time
It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
For replacement items, orders are typically shipped within 2 business days of order confirmation/payment.
For customized products, orders require 7 to 10 business days for processing before shipment.
Weekend delivery is available as usual.
Our warehouse operates Monday through Sunday. Deliveries may be delayed during holidays, but we take steps to ensure timely arrival whenever possible.
Shipping Cost & Time
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Shipping Policy |
Region |
Countries |
Handling Time |
Transit Time |
Shipping Cost |
|
|
Replacement Lenses & Accessories |
Prescription Lenses |
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|
The Americas |
North America |
Canada Mexico United States |
1-2 Business Days |
7-10 Business Days |
7-15 Business Days |
FREE |
|
Central America |
Belize Costa Rica El Salvador Guatemala Honduras Nicaragua Panama |
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Caribbean |
Anguilla, Antigua and Barbuda, Aruba Bahamas, Barbados, Bermuda Cayman Islands Dominica, Dominican Republic Grenada, Guadeloupe Haiti Islands Jamaica Martinique, Montserrat Netherlands Antilles Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines Trinidad and Tobago, Turks and Caicos Virgin Islands (British) |
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South America |
Argentina Bolivia, Brazil Chile, Colombia Ecuador Falkland Islands (Malvinas), French Guiana Guyana Paraguay, Peru Suriname Uruguay Venezuela |
1-2 Business Days |
7-10 Business Days |
15-30 Business Days |
FREE |
|
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Europe |
EU Countries |
Austria Belgium, Bulgaria Croatia, Cyprus, Czech Republic Denmark Estonia Finland, France Germany, Greece Hungary Ireland, Italy Latvia, Lithuania, Luxembourg Malta Netherlands Poland, Portugal Romania Slovakia, Slovenia, Spain, Sweden United Kingdom |
1-2 Business Days |
7-10 Business Days |
7-15 Business Days |
FREE |
|
Rest of Europe Countries |
Albania, Andorra Belarus, Bosnia and Herzegovina Faroe Islands Georgia, Gibraltar, Greenland Iceland Liechtenstein Macedonia, The Republic of Moldova, Monaco, Montenegro Norway Russia San Marino, Serbia, Svalbard and Jan Mayen Islands, Switzerland Ukraine Vatican City State (Holy See) |
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Asia |
East Asia |
China Hong Kong Japan Macau, Mongolia South Korea Taiwan |
1-2 Business Days |
7-10 Business Days |
3-10 Business Days |
FREE |
|
Southeast Asia |
Brunei Cambodia East Timor Indonesia Laos Malaysia, Myanmar Philippines Singapore Thailand Vietnam |
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West Asia |
Afghanistan, Armenia, Azerbaijan Bahrain Emirates Iraq, Israel Jordan Kuwait Lebanon Oman Qatar Saudi Arabia Turkey United Arab Yemen |
1-2 Business Days |
7-10 Business Days |
8-15 Business Days |
FREE |
|
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Central Asia |
Kazakhstan, Kyrgyzstan Tajikistan, Turkmenistan Uzbekistan |
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South Asia |
Bangladesh, Bhutan, British Indian Ocean Territory India Maldives Nepal Pakistan Sri Lanka |
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Oceania |
Melanesia |
Fiji New Caledonia Papua New Guinea Solomon Islands Vanuatu |
1-2 Business Days |
7-10 Business Days |
8-15 Business Days |
FREE |
|
Micronesia |
Kiribati Nauru |
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Polynesia |
Cook Islands French Polynesia Niue Pitcairn Samoa Tokelau, Tonga, Tuvalu Wallis and Futuna Islands |
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Australia and New Zealand |
Australia Christmas Island, Cocos (Keeling) Islands New Zealand, Norfolk Island |
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Africa |
East Africa |
Burundi Comoros Djibouti Eritrea, Ethiopia Kenya Madagascar, Malawi, Mauritius, Mayotte, Mozambique Reunion, Rwanda Seychelles Tanzania Uganda Zambia, Zimbabwe |
1-2 Business Days |
7-10 Business Days |
10-18 Business Days |
FREE |
|
Central Africa |
Angola Cameroon, Central African Republic, Chad Equatorial Guinea, The Democratic Republic of the Congo Gabon Sao Tome and Principe |
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West Africa |
Benin, Burkina Faso Cape Verde Gambia, Ghana, Guinea, Guinea-Bissau Ivory Coast Liberia Mali, Mauritania Niger, Nigeria Saint Helena, Senegal, Sierra Leone Togo |
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North Africa |
Algeria Egypt Libya Morocco Tunisia Western Sahara |
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Southern Africa |
Botswana Lesotho Namibia South Africa, Swaziland |
1-2 Business Days |
7-10 Business Days |
15-30 Business Days |
FREE |
|
Shipping Location
We ship worldwide and will arrange delivery from the closest warehouse depending on your shipping address and current stock levels.
Tracking
You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.
If you cannot track your package successfully, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
If your order is delayed, please contact us at support@mrylens.com, we will check the situation with the transportation company promptly. Thanks for your understanding and support.
Order Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment has finished and the parcel has not been shipped out, you can cancel your order before your item’s delivery. And we will issue a full refund.
Orders can't be canceled once the parcel is shipped out.
About Customs
In rare cases, orders may be charged the customs fees your government — not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs, duties, or tariff.
About Sales Tax
We do not charge any sales tax on orders.
Live Chat
Mon - Fri: 8:00 - 20:00 （UTC+8）
support@mrylens.com
Call
+1（213）868-1829
