Right of Withdrawal – Submit Your Request

Right of Withdrawal(14-Day Cooling-Off Period)

If you are an EU/EEA customer, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

Please complete the form below. You will receive an automatic confirmation email once your request is submitted.

Step 1 – Confirm Your Identity
Step 2 – Order Details
📦 Non-returnable items notice: Customized prescription lenses and engraved lenses are exempt from the right of withdrawal as they are made to your personal specifications.
Questions? Contact us at support@mrylens.com
MRY® Optics Group – EU Right of Withdrawal form
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Live Chat

Mon - Sun: 8:00 AM to 8:00 PM（UTC+8）
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Email

support@mrylens.com
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Call

+1（213）868-1829